Shipping policy

· Local delivery

Local delivery are only suitable for the Hong Kong Island, Kowloon and New Territories and parts of outlying islands. Any query regarding the delivery location, please contact our customer service hotline at (852) 91365150 .

Free delivery is offered when you purchase over HK$499. For orders under HK$499, $100 delivery charge will be applied.

Delivery service is not applicable to buildings that cannot be reached by the lift. In the event of a lift is out of order we will inform you to re-arrange the time of delivery.

Shelf-picking up service can be arranged through Whatsapp 91365150 with our staff. Shelf-pick up point: MTR Admiralty Station customer service center/ Central Pier No. 7. Time: Tuesday and Thursday 1pm-2pm and 5pm-7pm.

We reserve the right to charge an additional delivery fee if the recipient is not available to accept delivery at the nominated the delivery time.

Customer is requested to call our customer service hotline at (852) 91365150 or contact the related salesman immediately of any change to their kinds of goods, quantities, delivery address and time.

Delivery service will be delayed if a typhoon signal No.8 or above is raised or a black rainstorm warning is hoisted. In this case Club France Hong Kong will contact customer to re-schedule delivery time.

Club France Hong Kong reserves the right to refuse the delivery of goods to any customer at our sole discretion absolutely.

Delivery service is not applicable outside Hong Kong.

Club France Hong Kong may revise these terms and conditions at any time without prior notice. If any dispute arises, Club France Hong Kong's determination shall be final. The Chinese version of these Terms and Conditions shall prevail whenever there is a discrepancy between the English and Chinese versions.